Refund Policy
Effective Date: June 28th, 2026
Last Updated: June 28th, 2026
Panther Longevity wants customers to feel confident shopping with us. This Refund Policy explains how returns and refunds work for products purchased from Panther Longevity.
Product Returns
We accept returns on eligible products within 30 days of purchase with valid proof of purchase.
To be eligible for a return, products must be:
Unopened
Unused
In original packaging
Returned within 30 days of purchase
Accompanied by a receipt, order confirmation, or other proof of purchase
Products that have been opened, used, damaged after purchase, or returned without proof of purchase are not eligible for a refund.
Supplements and Wellness Products
For safety and quality reasons, supplements, wellness products, personal care products, and consumable products must be unopened and unused to qualify for a return.
We cannot accept returns on opened supplements, opened personal care products, used wellness products, or items that are no longer in their original condition.
Refunds
Approved refunds will be issued to the original payment method when possible. Please allow time for your bank or payment provider to process the refund after it has been approved.
If the original payment method is not available, Panther Longevity may offer store credit at its discretion.
Proof of Purchase
A valid receipt, order confirmation, or other proof of purchase is required for all returns and refunds.
Online Orders
For online orders, customers are responsible for return shipping costs unless the return is due to an error by Panther Longevity or a damaged/incorrect item.
Shipping fees are non-refundable unless required by law or unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order information and photos of the item. We will review the issue and help resolve it through a replacement, refund, or store credit when appropriate.
Services, Appointments, and Memberships
This Refund Policy applies to product purchases. Appointment bookings, wellness services, memberships, subscriptions, and packages may be subject to separate cancellation, rescheduling, or membership terms.
How to Request a Return
To request a return or refund, please contact Panther Longevity or visit us in store with your product and proof of purchase.
Panther Longevity
602 W I-30
Royse City, TX 75189
Email: info@pantherlongevity.com
Phone: [Insert Phone Number]
Policy Updates
Panther Longevity may update this Refund Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.