Shipping Policy
Effective Date: June 28th, 2026
Last Updated: June 28th, 2026
This Shipping Policy explains how Panther Longevity processes and ships product orders placed through our website.
Shipping Carriers
Panther Longevity ships eligible product orders using UPS or USPS. The available shipping options, rates, and estimated delivery times may vary based on the order, destination, and carrier availability.
Order Processing
Orders are processed during regular business days, Monday through Friday, excluding holidays.
Panther Longevity does not ship orders on weekends. Orders placed on Saturday, Sunday, or a holiday will begin processing on the next business day.
Shipping Times
Estimated delivery times are provided by the shipping carrier and may vary based on location, weather, carrier delays, holidays, or other circumstances outside of Panther Longevity’s control.
Panther Longevity is not responsible for delays caused by UPS, USPS, weather conditions, incorrect addresses, or other carrier-related issues after an order has been shipped.
Shipping Rates
Shipping rates are calculated at checkout based on the order details, shipping method, and delivery address.
Any applicable shipping charges will be shown before the order is completed.
Tracking Information
When available, tracking information will be provided after your order has shipped. Please allow time for the carrier to update tracking details after the shipping label is created.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
Panther Longevity is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend the order.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or damaged in transit, please contact us with your order information. We will review the issue and help determine the next steps.
For damaged items, please keep the product, packaging, and shipping materials, and contact us as soon as possible with photos of the damage.
Shipping Restrictions
Some products may be subject to shipping restrictions based on product type, carrier rules, destination, or applicable laws. Panther Longevity reserves the right to cancel or refuse shipment of orders that cannot legally or safely be shipped.
In-Store Pickup
If in-store pickup is available, customers may choose that option at checkout. Pickup orders must be collected from the Panther Longevity location listed at checkout.
Contact Us
If you have questions about shipping or need help with an order, contact us at:
Panther Longevity
602 W I-30
Royse City, TX 75189
Email: info@pantherlongevity.com
Phone: [Insert Phone Number]